Terms & Conditions
This Catering Agreement (“Agreement”) is entered into between Bendecido Coffee, a Florida-based entity (“Caterer”), and you, the client engaging our services (“Client”) (collectively, “Parties”). It governs the coffee catering services provided for your event, as specified in the quote delivered via email, which is incorporated herein by reference.
1. Event Specifications
Client retains Caterer to provide coffee catering services for the event detailed in Client’s online booking form and confirmed in Caterer’s “Coffee Services” email. Modifications require written notice to Caterer at least seven (7) days prior to the event start date; additional fees may apply. Day-of guest increases will be accommodated if supplies allow, subject to a surcharge at Caterer’s discretion.
2. Menu Specifications
The Parties have agreed upon a menu, which may consist of Caterer’s standard offerings or a customized selection tailored to Client’s preferences. Caterer reserves the right to modify the menu should ingredient availability be impacted by supply chain disruptions or other factors beyond Caterer’s control, with reasonable notice to Client. Custom enhancements (e.g., branded cups, latte art) require ten (10) days’ prior written notice and may incur additional fees, payable in advance. Most beverages are available hot or iced, at Client’s discretion.
Standard Beverages: Americano, Cappuccino, three (3) flavored lattes, one (1) non-coffee option
Standard Syrups: Three (3) seasonal flavors
Standard Milk: Whole (A2) Milk, Oat Milk
Custom menus, if applicable, shall adhere to the specifications mutually agreed upon.
3. Venue Coordination
Caterer requires access to the venue one and seventy-five (75) minutes prior to the event start time and (1) hour post-event for breakdown. Client shall secure all permits, permissions, and a designated on-site contact at Client’s expense. Delayed access may reduce service time without refund eligibility. Client must provide one (1) dedicated 120v/15-amp circuit per espresso machine, tested and operational prior to arrival, within twenty-five (25) feet of setup. Failure to provide adequate power voids espresso service without refund. Outdoor setups are permitted in dry conditions, 40°F–90°F; Florida weather risks (e.g., hurricanes) are Client’s responsibility to mitigate. A generator is available for an additional fee, subject to availability.
4. Payment Terms
Full payment is due upon execution of this Agreement, payable by credit card or check to Bendecido Coffee, [insert Florida address]. Late payments incur a five percent (5%) penalty after five (5) days and may accrue interest at the maximum rate permitted under Florida Statute § 687.02 (currently 18% per annum). Guest count changes require written notice seven (7) days prior for a revised quote. Refunds, if applicable, will be processed within ten (10) business days. A two (2)-hour service minimum applies.
5. Venue Obligations
Client is solely responsible for venue costs, deposits, permits, and compliance with local ordinances (e.g., Hillsborough/Pinellas County health codes). Electrical requirements must be met as specified. Caterer disclaims liability for venue damage incidental to standard operations (e.g., minor spills), absent gross negligence.
6. Insurance
Caterer maintains general liability insurance compliant with Florida requirements, covering services at the event. Client is encouraged to secure event-specific coverage for additional protection.
7. Mutual Indemnification
Client shall indemnify, defend, and hold harmless Caterer from claims, damages, or losses to Caterer’s property caused by Client’s guests or staff negligence. Caterer shall reciprocate for unintentional damage to Client’s venue caused by Caterer’s operations, excluding normal wear and tear.
8. Cancellation Policy
Cancellations must be submitted in writing to Caterer:
Fifteen (15) or more days prior: Full refund.
Eight (8) to fourteen (14) days prior: Fifty percent (50%) refund.
One (1) to seven (7) days prior or no-show: No refund; a six (6)-month credit toward a future event is offered, non-transferable.
Custom order costs (e.g., branded cups) remain due regardless of cancellation.
8.1 Rescheduling Policy
Rescheduling requires written notice—seventy-two (72) hours for single-day events, seven (7) days for multi-day events. Shorter notice results in full charges. Changes within seven (7) days incur a fifty-dollar ($50) fee. Rescheduling is contingent upon Caterer’s availability.
9. Force Majeure
If either party is unable to perform its obligations under the terms of this Agreement because of acts of God (including, but not limited to, pandemic, epidemic, quarantine), war, government regulation, strikes, curtailment of transportation facilities, or other emergency making it inadvisable, illegal, or impossible to perform the scheduled event, such party’s contractual obligations shall be excused and the party will not be liable for damages resulting from such failure to perform. The party giving notice of a force majeure event shall do so in writing by electronic communication and all deposits will be returned to the party exercising force majeure within thirty (30) days of such notice.
10. Confidentiality
Caterer shall maintain confidentiality of Client’s event details, disclosing only with Client’s prior written approval, except as required by law.
11. Dispute Resolution
Caterer strives for Client satisfaction. Disputes shall first be addressed through good-faith negotiation, followed by mediation in [insert Florida county, e.g., Hillsborough] if unresolved within thirty (30) days. Parties agree to refrain from posting negative online content about the other without seven (7) days’ prior written notice and an opportunity for amicable resolution. Litigation, if necessary, shall occur in Florida courts.
12. Governing Law & Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, irrespective of the county in which services are rendered. Any disputes arising hereunder shall be resolved exclusively in the courts of the Florida county where the catering services are provided, pursuant to Florida Statute § 47.011.
13. Entire Agreement
This document, including the emailed quote and any attachments, constitutes the entire agreement between the Parties, superseding prior discussions. Amendments must be in writing and signed by both Parties.
14. Severability
If any provision is deemed unenforceable under Florida law, the remaining terms remain binding.