Shipping & Returns

This page covers coffee bean orders from our online shop. Catering bookings follow our Terms & Conditions.

Shipping

We ship from Tampa Bay to the United States, Australia and New Zealand, Canada, Mexico, Spain, the United Kingdom, and other countries shown at checkout. The shipping cost and delivery speed for your order are shown at checkout before you pay.

Shipping to Australia and New Zealand is $47 per bag, prices are in US dollars, and delivery usually takes one to two weeks.

If something's wrong

If your order arrives damaged, is missing, or we sent the wrong item or grind, text or email us and we'll replace it or refund you. If we need a bag sent back because of our mistake, we'll cover the return shipping.

Returns

Because coffee is a fresh food product, we can't accept returns of bags that have been opened, or returns based only on taste, unless the coffee was defective or we made a mistake.

Approved refunds go to the original payment method within ten business days.

Subscriptions

To change or cancel a coffee bean subscription, text or email us.

Questions

Text (813) 575-0440 or email matt@bendecidocoffee.com.